Shipping policy
Shipping Policy
At Dinklage Shop, we are committed to delivering your order safely and as quickly as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment has been received. Orders are not processed on weekends or public holidays.
Shipping Time
Estimated delivery times are:
- United Kingdom: 5–10 business days
- Europe: 7–15 business days
- United States & Canada: 7–15 business days
- Australia & New Zealand: 8–18 business days
- Rest of the World: 10–20 business days
Delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and selected shipping method. Promotional free shipping offers, when available, will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number (when available) so you can monitor your shipment.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Incorrect Address
Please ensure your shipping address is correct before completing your order. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided by the customer.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery time, please contact us at salahguil@proton.me. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: salahguil@proton.me